Category: Ikke kategoriseret

Consumer driven logistics is about availability and comfort

Posted: 26. April 2016-Likes: 1-Comments: 0-Categories: Ikke kategoriseret

Consumer driven logistics is about availability and comfort Today, a large part of purchases are multi-channel, mainly due to the fact that many consumers do their research online followed by visiting a store for the actual purchase. Only 6-7% of purchases are done completely online. Why is that? When asked about the main drive for [...]

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How to improve your shipping with a people-centric approach

Posted: 4. April 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

How to improve your shipping with a people-centric approach According to Design Anthropologist, Anna Kirah, companies will only be truly successful when they centralize the human being rather than economy and technology. At the Nordic Delivery Conference 2016 Anna Kirah explained how the delivery experience from warehouse to end customer can be significantly improved by [...]

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Consumer revolution puts pressure on Nordic carriers

Posted: 17. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

Consumer revolution puts pressure on Nordic carriers According to Johan Holgersson at Bring carriers in the Nordics are facing a consumer revolution that puts pressure on them to innovate. However, carriers have different opinions on how this is going to happen. In the UK, consumers have forced innovative delivery services. The four carriers and debate [...]

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Online shop reports growth due to the customer journey

Posted: 16. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

Online shop reports growth due to the customer journey One of Denmark's largest online shops provides their customers with a better experience and service by using a customer journey wheel. This increases their conversion by up to 20%. Customer Experience Manager at Bilka.dk, Kasper Kristensen, has together with his colleagues developed the customer journey wheel. [...]

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New app disrupts current delivery approaches

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

New app disrupts current delivery approaches A new app from DPD plans on making delivery more convenient for parcel recipients. According to Steffen Pasgaard from Consignor, such carrier apps may entail implications for future e-commerce. CEO at DPD UK, Dwain McDonald, gave a presentation about DPD's business strategy at the Nordic Delivery Conference 2015. The international [...]

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Carrier-mix boosts turnover and customer satisfaction

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

Carrier-mix boosts turnover and customer satisfaction Companies should consider using multiple carriers to ensure optimal delivery to their customers. Results from Danish online shops show, that this increases both sales and customer satisfaction. No carriers are alike, just as no customers are alike. It is therefore a wise move for companies to use different carriers’ [...]

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How Tailor Store saved 15% in transportation costs

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

How Tailor Store saved 15% in transportation costs Swedish online shop Tailor Store saves time and money and reduces the environmental impact and delivery time by using new delivery management technology. Customer Care & Logistics Manager at Tailor Store, Nikolas Harvey, at production in Alawwa, Sri Lanka, with Production Manager, Chinthaka Hettiaarachchi, to the left. [...]

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Pick the right packaging for your shipments and save money

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

Pick the right packaging for your shipments and save money Do you know which packaging is the best for your shipments? According to Danish packaging specialist STOK Emballage 7 out of 10 companies use too much packaging. A box is not just a box. There is money to be saved in choosing the right box [...]

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Nordic record in Black Friday shopping

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

Nordic record in Black Friday shopping Nordic online shops have embraced Black Friday with all its special offers. Research from Consignor shows that the number of private parcels sent in connection with Black Friday has increased by 48%. On Friday November 27, stores worldwide celebrated the US shopping spree, Black Friday. Nordic on- and offline [...]

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7 tips: How to optimize your warehouse

Posted: 8. March 2016-Likes: 0-Comments: 0-Categories: Ikke kategoriseret

7 tips: How to optimize your warehouse The warehouse is often the core of the company, and is it where the customers acquire their orders. Therefore, optimization of the warehouse is crucial for the company’s delivery to their customers. To save hours and offer your customers a faster and more accurate delivery, Norwegian Logistics Expert, [...]

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